Globally sought-after keynote speaker

Work With CX Expert Annette Franz

A global speaker, Annette Franz delivers engaging keynote programs tailored to the specific interests and niche needs of your audience. Whether it’s customer experience, employee experience, journey mapping, culture, customer experience strategy, or some combination of all of these topics, Annette’s expertise illuminates them in a way few others can.

Comprehensive, insightful, and actionable, Annette’s speaking engagements are one-of-a-kind experiences meant to inspire leaders to enact real and impactful change in their organization by centering the customer experience in everything they do.

Available virtually or in person, invite Annette to thrill and educate at your next big event.


Past Speaking Appearances and Presentations